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Patient News

8 Mar, 2024
Information about a software issue that prevented documents from being visible to patients. 

We understand that some of our patients may have been unable to view certain documents (e.g. letters from the hospital) when using online services due to a software problem. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved; any new documents added to your electronic GP health records will be visible and it may take up to a month for older, affected documents to become visible.  

Your GP team will have been able to access the letters, so your care will not have been affected during this time. 

We understand that some of our patients may have been unable to view certain documents (e.g. letters from the hospital) when using online services due to a software problem. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved; any new documents added to your electronic GP health records will be visible and it may take up to a month for older, affected documents to become visible.  

Your GP team will have been able to access the letters, so your care will not have been affected during this time. 

Video Library

We are supporting people in Herefordshire and Worcestershire to take control of their health and well-being. The Health Information Video Library contains information to help you understand and manage your condition. These videos provide education and information on a range of topics  with a focus on management of long-term conditions. Click the link below for more information

Herefordshire and Worcestershire (icb.nhs.uk)

We are supporting people in Herefordshire and Worcestershire to take control of their health and well-being. The Health Information Video Library contains information to help you understand and manage your condition. These videos provide education and information on a range of topics  with a focus on management of long-term conditions. Click the link below for more information

Herefordshire and Worcestershire (icb.nhs.uk)

Access to medical records

Patient access to medical records is changing. From early October all patients will be able to access their medical records through the NHS app. Anyone who already has access may see more information than you can currently.

Patient access to medical records is changing. From early October all patients will be able to access their medical records through the NHS app. Anyone who already has access may see more information than you can currently.

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NHS App: A More Secure and Reliable Way to Receive Messages from Your Surgery

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

18 Aug, 2023
Extended Hours

Do you struggle to get to an appointment during normal surgery hours?

There is a service being run in Herefordshire by Taurus Healthcare that provides appointments in the evenings and at weekends.

These include appointment's with GP's, practice nurse's and healthcare assistant's in Kington, Leominster, Hereford and Weobley. 

Please call our reception team to book an appointment
 

Do you struggle to get to an appointment during normal surgery hours?

There is a service being run in Herefordshire by Taurus Healthcare that provides appointments in the evenings and at weekends.

These include appointment's with GP's, practice nurse's and healthcare assistant's in Kington, Leominster, Hereford and Weobley. 

Please call our reception team to book an appointment