The surgeries can dispense to all patients that live 1 mile away from the nearest chemist, which is Rowlands in Kington High Street. Prescriptions issued during your consultation can be dispensed while you wait. If you live within 1 mile of the nearest chemist, then you will be issued with the prescription for you to take to a chemist. You can take your prescription to any chemist.
When ordering repeat medication you must give at least 3 working days notice, if you use our delivery service please allow 5 working days.
To order your repeat medication you need to do one of the following:
Fill out the repeat request slip that comes with your prescription and hand it into the dispensary at Kington. There are allocated ‘repeat prescription’ boxes situated at the surgery so that you do not have to wait to hand your request to a member of staff. Alternatively, if you collect your medication from the Rowlands chemist in Kington then you can take your request form to them*. If you have not got a request form then you can write down your request, making sure we have your name, address, date of birth, name of the medication and where you would like to collect your medication from.
*Rowlands have opted to only deliver repeat medication slips to us Wed-Fri, The Surgeries policy is still three working days to process patient prescriptions. We would advise patients to use Patient Access or hand the repeat slips to us directly at the Dispensary to avoid delays
You can also register for Patient Access Online to order your repeat medication, Please see reception if you wish to register.We do not accept repeat prescription request over the telephone.
All prescriptions must be paid for when collected unless a valid exemption certificate is produced. It is possible to pay for a ‘season ticket’ called a prepayment if you have several prescriptions. Please ask a member of the dispensary team about this as it can work out more cost effective for you.
From the 7th January 2019 any patient currently using The Practice's Medication delivery service will be required to to sign for receipt of their medication. Patient Consent forms are being posted out and any not returned to the practice by the patient, with a signature of agreement, will be removed from the Delivery Service.
EPS allows you to nominate the most convenient pharmacy to collect your medication from. Prescription requests are signed digitally and sent via secure electronic message to your nominated pharmacy, saving you a trip to the GP practice to collect the paper prescription.
You can also nominate a Dispensing Appliance Contractor for items such as catheters and stoma appliances.
EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies, and NHS prescription payment and fraud agencies that see your paper prescription now.
You can check or change your preferred pharmacy at any time: your GP practice or any EPS enabled pharmacy can help you do this. Why not ask at the pharmacy the next time you collect your prescription?
The EPS service is currently only available between GP Practices and Pharmacies in England. Patients using a pharmacy in Wales can continue to collect their prescriptions in the usual manner.
Further information is available on the NHS Choices website:
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 3 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Please allow 5 working days if you have your medication delivered by our delivery service.
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